Bear Blog

Our blog posts about promotional products, engraving, graphic design, & more! With hopefully useful info and tidbits to keep your marketing on track, provide inspiration, or give useful tips.

Phone

Whatever happened to customer service?

Don’t think that as a business ourselves, we get treated any differently than an individual in terms of customer service. Constantly I am on hold for long periods, hung up on by vendors, or just ignored. A little bit of communication goes a long way and guess what? It’s not that hard. Rant

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